A class action lawsuit was filed on January 5 against the company that makes Fitbit fitness trackers. Users from California, Colorado and Wisconsin filed the nationwide class action lawsuit on behalf of users of two of their models. The filing claims that the defective products do not accurately read heart rates and report them to be lower than actual at “a very significant margin, particularly during exercise.”
Our Alabama defective product attorney at Long & Long will be keeping a close watch on this nationwide case.
At the heart of the case are claims made by Fitbit in advertising and promotional materials claiming that the devices could accurately monitor heart rate. Slogans such as “Know Your Heart” and “Every Beat Counts” are cited. Lawyers for the plaintiffs contend that “Fitbit marketed these products through aggressive and widespread advertising to consumers who were not only deceived in the devices’ true functionality, but who also were put at a safety risk by trusting the Fitbit Heart Rate Monitors’ inaccurate measurements.”
The lawsuit claims that heart rate readings were off by an average of 24.34 beats per minute (bpm) and as much as 75 bpm in some cases. Accurate heart readings are important to maximizing the benefits of workouts, but even more importantly, for those with medical conditions that require them to maintain (or not exceed) a certain heart rate the bad data could prove dangerous.
If you have purchased a Fitbit Charge HR or Surge model and have discovered inaccurate heart monitoring, you may qualify to join the class action. To find out more about this case or any product liability case, you can contact the Alabama defective product attorneys at Long & Long for a free initial consultation. Call us at (251) 432-2277 or complete our contact form below.